After the huge recession in the year 2008, it was expected that more than 80% of the outsourcing jobs around the world would be vanishing that originated from the U.S. Still, only around 9% of the businesses have stopped outsourcing after the stock market got hampered. Almost after a decade…
Customer support services have travelled the world and back. No wonder excellent customer service is a secret weapon of every business. With the eCommerce market growing and customers being flooded with options, timely customer service is paramount. With research revealing how quickly bad word of mouth happens, most businesses have…
Currently, the global economic crisis has created lots of unbelievable challenges for businesses. The company leaders are trying to stay on top of the competitors and survive through uncertain times. The only safe zone where the companies have faith is the customer pool. It is considered as the largest income…
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Category: bpo companies in Kolkata 
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