Since the pandemic has struck the world, there has been a sudden change in the BPO companies in India. These seismic shifts in the businesses have shaken up the industries. Where some trades are doomed, the other has flourished significantly. With that, the market change also became unpredictable, where disruptions…
Business process outsourcing, widely known as BPO, appeared as a cost-saving activity, assuring timely delivery of quality projects. Experts suggest that companies can utilize this to run their businesses without hiring any employee. India has emerged as a favourite destination of the companies worldwide to outsource their business process due…
Knowledge Process Outsourcing, or KPO, can be considered an extension of business process outsourcing that can take low-level decisions. However, it requires a complex and more technologically advanced system to support it. Its function is mainly the outsourcing of important business and information-related activities. This includes outsourcing of core functions…
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