Coronavirus had impacted all businesses globally, and the effect was adverse. Most of the countries were in the state of nationwide lockdown, and few were in the state of recovering phase to start partially by taking lots of safety measures. Scientists say that it took more than a year for…
India is poised to be the most favored market for BPO companies. This is attributed to quite a few reasons that include the size of the population, cheap labor, and a vast talent pool of skilled, English-speaking professionals. As a result, the BPO industry in India is all set to see massive…
The need to welcome change has never been more significant than the last couple of months. The COVID-19 pandemic has forced the BPO industry in India to be more dynamic than ever. The BPO industry has experienced challenges initially as the pandemic swept the world. However, the good news is that it…